Our EMR Support Services

This website provides support for OpenEMR, a free open source solution for Electronic Medical Records, in English and in Spanish.

- We install your Online system for Electronic Medical Records
- Web server and database server rental.
- Options for own domain, own website, own hardware and software.
- Domain certificate for Secure Server, such as https://SecureWebServer.com
- Digital Signatures for Doctors and other sensitive users.

Starting Services:

Configure user-friendly menues.
Navigation options, language, units, calendar, working hours.
Select the features that will appear in the menues.
Configure Internet security options. Password length and duration, certificates
Define IP restricted access, for machine or geographical restriction of each user
Configure Patient Portal options
Define and name Facilities
Define and name Users, with access levels. Users: System Administrator, Doctors, Clinicians, Nurses, Clerks, Accountants.
Establish passwords for each user, incorporate emails to their profiles, send the initial password by email
Define special Diagnostic or Therapeutic Procedures
Medical Coding: ICD9 or ICD10 table
Administrative accounting tasks: add suggested prices for common procedures
Setup day and time schedules for all the service providers. Show them in the calendar
Name and logo of the institution for letterhead in documents and prescriptions
A large number of administrative options, possibility of custom settings
Support for EMR Meaningful Use
Financial rewards (Physician Incentives for those who keep electronic medical records)
HIPAA compliant managed online hosting and backup services
Data conversion
Customization and troubleshooting

Setup dummy accounts for several roles
Direct guide to one client-designed person during the initial setup of the system
Answer tickets from users during a fixed learning period
Training accounts – Training drills – Personalized tutoring
Online Support Options for different roles within the hospital or facility:
Administrative – Accounting – Billing – Nurse – Coding technician – Pharmacist (drug equivalences, drug interactions, drug selection)

Ticket – email – phone – SMS – Personal presence

Data Backup
Usage Audit
Security Audit
Upgrading the code with the latest changes, in order to improve securitiy and features
Communicating news and suggestions to the users

Transcription (from audio file, from free format digital text, from paper)
Advanced Medical Services
Available for patients with complete EMR and special authorization by treating doctor. Rendered by M.D. or Medicine Ph.D. with valid practice license in their jurisdiction.
Possible diseases for each symptom set
Differential diagnosis
Suggested studies
Second medical opinion
Supporting papers for specific medical decisions
Electronic Medical Records Demo OpenEMR
Electronic Medical Records Blog